Privacy Policy

Last Updated: 15 May 2023

Hello, party people! Welcome to the Party Persona Shop Privacy Policy – where we take your privacy as seriously as we take our costumes! At Party Persona Shop, we believe that protecting your personal information is just as important as finding that perfect Harry Potter robe or spooky Halloween mask.

This policy explains how we collect, use, and protect your information when you visit our website at prophalloween.com or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

To make your party shopping experience spooktacular, we collect:

• Personal Information: When you place an order, we collect your name, email address, shipping address, payment information, and phone number (if provided)
• Browsing Information: We collect data about how you interact with our website, including pages visited, products viewed, and referring websites
• Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system
• Communication Records: When you contact us at [email protected], we keep records of those communications

2. How We Use Your Information

We use your information to:

• Process your orders and deliver your fabulous fancy dress outfits
• Provide customer support and answer your questions (yes, even about whether that Banana Man outfit will fit!)
• Improve our website, products, and services
• Send you marketing communications (only if you’ve opted in – we’re not creepy!)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: We work with trusted partners who help us operate our website, process payments, and deliver orders
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: If Party Persona Shop is involved in a merger or acquisition, customer information may be transferred

We never sell your personal information to third parties for marketing purposes!

4. Data Storage and Security

We take security as seriously as we take our party themes! Your information is stored securely and we implement appropriate measures to protect it:

• All payment transactions are encrypted using SSL technology
• We regularly monitor our systems for vulnerabilities
• We retain your personal information only for as long as necessary to fulfill the purposes described in this policy

While we implement these security measures, please remember that no method of electronic transmission or storage is 100% secure.

5. Your Rights

You have rights regarding your personal information:

• Access: You can request details of the personal information we hold about you
• Correction: You can update or correct your information
• Deletion: You can request deletion of your personal information, subject to certain exceptions
• Opt-out: You can opt out of marketing communications at any time
• Data Portability: You can request a copy of your data in a machine-readable format

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most party websites, we use cookies and similar technologies:

• Essential Cookies: Necessary for the website to function properly (like remembering what’s in your shopping cart)
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant ads

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

7. International Data Transfers

As we ship globally (except Asia and some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

Now go on – grab your wigs, your masks, your Christmas jumpers and get that party started! 🎊

Happy Shopping,
The Party Persona Team